Frequently Asked Questions
Some of the more common frequently asked questions are provided here. Please don’t hesitate to let us know if you have any unanswered questions about our services or how we can help you achieve optimal health and well-being. Please submit your unanswered question by clicking here.
General Questions
Does Dr. Ruelas accept insurance?
Dr. Ruelas is not part of any Medicare, HMO, IPA, or IPP group. However, if you have a PPO we will be happy to give you a superbill for you to submit to your insurance in order to gain possible out of network reimbursement. Typically between 30-80% of the visit fee is covered after your annual deductible is met with your PPO. We are unable to provide superbills for Medicare, Medi-Cal, Kaiser or HMO patients. Payment in full is expected the day services are rendered. Same day cancellation fee’s do apply.
For information on insurance services for providers Donna Crowell, LCSW, Viviana Schilpp, LCSW, or Dr. Richard Landis please reach out directly to inquire.
How do I contact the office?
E-mail is the quickest way to get a hold of an IMI front desk associate frontoffice@integrative-med.org. For phone messaging please call 714-771-2880 and leave a voicemail. Messages are checked frequently and responded to promptly to ensure seamless communication. Our fax is 714-771-2693. Please note our office hours are Monday to Thursday 9am-5pm and Fridays 9am-1pm. We are closed weekends and major holidays.
What should I expect on my first appointment?
Our team of professionals are ready to assist you in achieving optimal levels of health and wellness. Learn more about the process on our First Appointment Info page.
Treatment Questions
What is Hormonal Balancing?
Hormonal Balancing for Women
Throughout her life, a woman’s hormones control many aspects of her physical and psychological well-being. Hormone balance is critical for optimal health and function. Hormonal balancing may involve mechanisms that affect basic metabolic process as well as the reproductive system.
Hormonal Balancing for Men
Many of the same hormonal issues affect both men and women. Andropause, the male equivalent to menopause in women, can adversely affect weight, energy levels, sleep, hair health, mood and sexual function, among other things. The Integrative Medical Institute of Orange County offers expert consultation and treatment for our patients who might be experiencing some of these symptoms.
Read more about Hormonal Balancing
What is Involved in a Blood Serum Test?
A simple blood test is a good way to assess your risk factors for thyroid function, insulin levels prostate and ovarian health, vitality and hormone levels. A small amount of blood is taken in a relatively painless fashion to administer the test.
What is Involved in a Saliva Test?
Saliva testing measures diurnal adrenal function, hormone levels in both men and women and risk factors for bone loss and other conditions. A small amount of saliva gathered in the convenience of your home makes this one of the easiest and unobjectionable ways to obtain a great deal of information about a variety of health and wellness indicators.
What is Ericksonian Philosophy?
Integrative Medical Institute follows the tenets of Milton H. Erickson (1901-1980), an influential therapist who strongly believed in the benefits of taking a holistic approach to health and wellness.
Read more about Milton H. Erickson
What is the Holistic Medicine Approach?
Holistic medicine is a philosophy and approach to medical care that views both physical and mental health as being closely interconnected. Once relegated to alternative practice, holistic medicine is finding ever-increasing acceptance in mainstream medical approaches to healthcare.
Read more about Holistic Medicine